Your data is yours. Period.
Contact center transcripts often contain customer PII, operational metrics, and competitive intelligence. We treat your data like we'd want ours treated.
Encrypted at rest (AES-256) and in transit (TLS 1.3)
Every file, every transcript, every row in the database. Per-tenant key separation in higher tiers.
Isolated per-tenant storage
Postgres Row-Level Security plus per-tenant storage prefixes. A regression test on every release proves cross-tenant access is impossible.
No training on your data
Your transcripts are never used to train AI models. They are analyzed for your assessment and retained only as long as you want them.
One-click deletion
Remove all interview data at any time. We retain only the audit log of the deletion event itself, as required for compliance.
Freemium transparency
On Freemium, only your recommendations (not your raw data) are shared with delivery partners — and only those we trust. On paid plans, nothing is shared.
Enterprise deployment options
For organizations with strict data-residency or sovereignty requirements, the assessment engine can be deployed inside your own AWS, Azure, or GCP environment. Talk to us.
Have a specific security requirement?
If your procurement team has a questionnaire, DPA template, or specific compliance needs (SOC 2, HIPAA, GDPR), reach out and we'll walk through it.
Talk to us about security